Maintenance Procedure
If print results are blurred, colors are not printed correctly, or print results are unsatisfactory (e.g. misaligned printed ruled lines), perform the maintenance procedure below.
Important
- Do not rinse or wipe the print head and ink tank. This can cause trouble with the print head and ink tank.
Note
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Check the ink status on the HOME screen or other screens.
If the ink is running low, take appropriate action.
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Increasing the print quality in the printer driver settings may improve the print result.
When the Print Results Are Blurred or Uneven:
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Step1 Print the nozzle check pattern.
From the printer
From the computer
- Printing a Nozzle Check Pattern (Windows)
- Printing a Nozzle Check Pattern (Mac OS)
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If there are missing lines or horizontal white streaks in the pattern:
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Step3 Clean the print head.
From the printer
From the computer
- Cleaning the Print Heads (Windows)
- Cleaning the Print Heads (Mac OS)
After cleaning the print head, print and examine the nozzle check pattern:
Step1 -
If the problem is not resolved after performing from step 1 to step 3 twice:
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Step4 Clean the print head deeply.
From the printer
From the computer
- Cleaning the Print Heads (Windows)
- Cleaning the Print Heads (Mac OS)
If the problem is not resolved after performing step 4:
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Step5 Perform the system cleaning.
From the printer
From the computer
- Cleaning the Print Heads (Windows)
- Cleaning the Print Heads (Mac OS)
Note
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When you have performed the procedure until step 5 and the problem has not been resolved, turn off the power and clean the print head deeply again after 24 hours.
If the problem is still not resolved, print head replacement may be required.
When the Print Results Are Not Even such as the Ruled Lines Are Misaligned:
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Step Align the print head.
